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The Consumerist » AT&T Offers Me A Discount On Wireless Service


(So Cal Metro)

For the month of August, consumer advocate Christopher Elliott will occasionally be sharing some of the questions and problems he receives from readers. In this week’s case, Pam’s job entitles her to a discount on ATT wireless service — a discount she’d been promised would be applied to all five phones on her account. But only after she’d changed over — and lost her unlimited data plans — did she find out the discount doesn’t cover all her devices. How can she get the company to keep its word?

From Pam:

I was recently offered a 22 percent discount through ATT wireless through my employer. When I asked about the details, I was told the discount was off the entire bill. Every time I called ATT before making the decision, I asked if the discount

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