Skip to content

AT&T's controversial FaceTime policy skirts net neutrality rules, sets

Apple FaceTime

ATT hardly needs to go out looking for reasons to enrage its subscriber base — customer satisfaction surveys suggest the wireless carrier is doing a fine job at it already — but lest anyone think the company is going to have a Grinch-like moment where it suddenly starts caring about the people of Whoville, it found a way to tick off both its own customers and mobile users at large. ATT essentially confessed that its wireless network is ill equipped to handle the demands of Apple’s FaceTime protocol over cellular, so instead of announcing plans to invest in network upgrades, the company decided to restrict cellular usage of the iOS app to only those who subscribe to a Mobile Share data plan.

ATT’s controversial decision sparked an immediate backlash on the internet as well as a debate about whether or not the wireless

... read more at: