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Erratic Words: DO NOT USE ATT UVERSE: THEY HAVE TERRIBLE

DO NOT USE ATT UVERSE: THEY HAVE TERRIBLE CUSTOMER SERVICE

I spent 2.5+ hours trying to become an ATT customer.  When I called initially I was supposed to get internet and phone.  We received the modem and nothing worked.  I called and ATT tried to resolve the internet and I found out the phone had been cancelled on ATT’s end, but the phone could not be resolved during that phone call.  When I called again I was not at home and could not go to the modem as the technician wanted to try to resolve the internet not working (although he insisted on spending 30+ minutes trying to fix the internet, even though I couldn’t go to the modem to do what he wanted me to do).  When I tried to speak to another agent about the phone, she was trying

... read more at: http://attsucks.me/2012/08/29/erratic-words-do-not-use-att-uverse-they-have-terrible/