Skip to content

AT&T Can't Keep iPhone 5 Pre-Orders Straight

Just when we thought ATT’s iPhone 5 order process couldn’t get any worse, it appears that it’s now sending out emails in error telling iPhone 5 owners who have already received their device that it’s working hard to fulfill the order but that extraordinary demand is complicating matters.

Last week, we detailed just how poor the ATT iPhone 5 order process was for some people. On pre-order day, ATT’s website was difficult to use because of the heavy load. Soon after, some customers, myself included, starting living an iPhone 5 pre-order nightmare as ATT started spewing out all sorts of emails all (or in my case, none at all) while its website provided little clarity.

As I wrote last week, ATT needs to overhaul its iPhone pre-order process for the next iPhone.

Read: When it Comes to iPhone Pre-Orders, ATT Needs to

... read more at: