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A Surprising Story of Good Customer Service — Money Life & More

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GE Microwave Broken

A Microwave Similar to my Broken One

They say that bad customer service is talked about much more than good customer service and I completely understand why. Last night I was about to write a post entitled “I Hate This Company” because of a crappy situation.

I posted about it on Twitter and then a very surprising thing happened. The company contacted me through Twitter without me directly engaging them. I was shocked. So what happened to cause me to hate this company and what happened when they contacted me?

The Angering Event

Just a little bit over a year ago I bought my first house. The house didn’t come with

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