Skip to content

Which Big Company Has The Best Tech Support

tech supportThere are few things in life that bother me more than bad customer service. Between suffering through automated menus, trying to communication with people whose accent is undecipherable (to me, anyway), and voice recognition systems that make me feel as though I must be talking in a foreign language – I dread calling customer support, I really do.

So, when the idea came up here at MakeUseOf to do a full survey of the quality of live customer support for the world’s largest technology companies, I jumped at the opportunity. I relished the thought of proving once and for all that outsourcing your phone support services and trying to answer customer technical issues with robotic systems are recipes for disaster. Some of those automated systems prove that the phrase artificial intelligence is an oxymoron.

In this review, I decided to focus on the top tech companies that

... read more at: