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How To Get Ridiculous Phone Upgrade Fees Waived

When I upgraded to the iPhone 5, in addition to the cost of the phone ($200+tax), there was also a $36 upgrade charge on my ATT bill. $36 for what?

According to ATT, it’s for the “costs associated with selecting and activating your new equipment.” That sounds kind of silly considering that all they do is stick in a new SIM card into your phone (and in some cases, you are just putting your old sim card into a new phone)!

This fee sounds even more ridiculous when you go to an Apple store and have them do it all for you, without even taking the phone out of the box. So why is ATT charging customers so much? Because they can.

The upgrade fee used to be $18, which I still think is very high,

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