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Tens of Thousands Without TV, Phone, Internet

Communications giant ATT says its U-Verse service is out, affecting roughly 70,000 customers in the southeast and southwest.

“I’m angry. Why don’t they have a back up plan for when things like this happen?” asks Paige Majors, of Little Rock.

Majors says she’s been without television, Internet, and phone service for two days.
She’s not alone.

Little Rock resident Leslie Purdy-Hoyt told KARK she’s frustrated trying to get clear answers from ATT.

“The call center was clueless and rude and can’t tell me what’s wrong, why I’m without service, or how long it will be,” she said in an email statement

“How they are allowed to continue to get away with such terrible customer service, I’ll never know,” she wrote.

One source says the outages are affecting customers in 13 states.

In an email statement, ATT said “customers in some of our markets are experiencing

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