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I'm a Sucker for Crappy Customer Service | Erika Napoletano

May 27, 2010

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sucker for bad customer serviceHello. My name is Erika and I’m a sucker for crappy customer service. (Hi, Erika)

I own an iPhone, which should actually be called the iPod Touch with Optional Calling Feature. I drop calls to friends, family, clients and other ATT subscribers on a daily basis. Hell, I even drop calls to ATT Customer Service.

I have a

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