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Monthly Archives: April 2013

Hey, it's Seth THE BLOGGER GUY – #AT&T #FAIL | zedomax.com

I have one thing to say about this video from ATT, Seth Bloom is NOT a blogger, I don’t know him, I don’t know any blogger who know him. The videos starts with, “Hey, it’s Seth THE BLOGGER GUY…” I stopped watching because I am a REAL BLOGGER GUY and I am furiously mad because […]

AT&T: Google is an evil empire that must be stopped | ATTSucks.me

Following up on the Federal Communications Commission’s continuing investigation into the legality and regulatory positioning of Google Voice, telecommunications giant ATT addressed the FCC with a document entitled, “The Truth About Google Voice and the Open Internet Principles.” (PDF available here, hosted by the Washington Post.) It reads quite like any other publication with a […]

Birdie In The Tree: Advertising The Problem Equals Problem Solver

I am assuming ATT is aware of their poor brand image, yet in any of their advertising do I see ATT trying to communicate with their customers and future customers that they have great customer service. Does the company not want to portray they have a problem and that they are working on solving it, […]

AT&T: Google is an evil empire that must be stopped | ATTSucks.me

Following up on the Federal Communications Commission’s continuing investigation into the legality and regulatory positioning of Google Voice, telecommunications giant ATT addressed the FCC with a document entitled, “The Truth About Google Voice and the Open Internet Principles.” (PDF available here, hosted by the Washington Post.) It reads quite like any other publication with a […]

Hey, it's Seth THE BLOGGER GUY – #AT&T #FAIL | zedomax.com

I have one thing to say about this video from ATT, Seth Bloom is NOT a blogger, I don’t know him, I don’t know any blogger who know him. The videos starts with, “Hey, it’s Seth THE BLOGGER GUY…” I stopped watching because I am a REAL BLOGGER GUY and I am furiously mad because […]

ATT Bad Customer Service

by Emily Co 8 ATT’s service is so terrible, that it continually holds the spot for the worst-rated cell phone provider in a Consumer Reports poll. Out of the 58,000 people surveyed, many complained about the service’s dropped calls. This might mean that it’ll be hard for the network to retain users if the rumor […]

AT&T's 4G smartphones are actually slower than the

While the definition of 3G is pretty much universally agreed upon and united under the umbrella of a standard, 4G is a meaningless term… and becomes even more meaningless by the second. Strictly speaking, the only thing that comes close to really being 4G are Sprint’s WiMax and Verizon’s LTE technologies. T-Mobile’s HSPA+ isn’t really […]

Rants and Raves » AT&T Provides Exceptionally BAD Customer

Yesterday morning (and well into the afternoon) I spent over two and one-half hours on the phone with ATT trying to resolve an issue with a “$50 Cash Back”. First I call the customer service phone number on my bill; and was quickly told I’d have to resolve it online since it related to an online order. […]

DSL issues with AT&T | ATTSucks.me | ATTSucks.me

For several years I have had a mid-level DSL service from ATT/BellSouth, and really have had no problems with the service as it meets my needs and fits my budget. But I have had to replace the infamous Motorola 2210 modem on three occasions (it apparently was a design disaster, programmed to expire shortly after […]

Knowing The Difference: An Open Letter to AT&T

Good afternoon,  I am writing to you today to express my complete and utter frustration with your customer care staff. I’ve been dealing with them for the past several days, on what should have been a very simple task. Instead I have spent over 6 hours on the phone – either on hold, being transferred […]