In today’s day and age of advanced technology, companies often times overlook the importance of customer service. While Apple Inc. (NASDAQ:AAPL) does not have the reputation of providing poor support, many are beginning to wonder if this is becoming a bigger problem for the Cupertino-based company.
Before we get into the most recent issue, let’s take a look back at a story we published earlier today: Apple Inc. (AAPL): Some Of Its Cash Hoard To Be Used On This Expense
In this article, we discussed the $53 million settlement Apple Inc. (NASDAQ:AAPL) made to satisfy the claim of customers that the company would not offer repairs or replacement devices under its warranty. Definitely a customer service issue.
Now, we have this piece from The Huffington Post. Here is a brief excerpt that goes on to explain the