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Monthly Archives: January 2017

Unbundling AT&T Accounts Leads to Extra Charges

An Oceanside resident was trying to lower her monthly phone, TV and internet bills but after taking the advice of her carrier, her bills increased.  Cynthia Harmer was trying to lower her monthly ATT bill when she called ATT representatives.  “It just seems like the people that you reach [on the phone] have been given […]

AT&T: Google is an evil empire that must be stopped

Following up on the Federal Communications Commission’s continuing investigation into the legality and regulatory positioning of Google Voice, telecommunications giant ATT addressed the FCC with a document entitled, “The Truth About Google Voice and the Open Internet Principles.” (PDF available here, hosted by the Washington Post.) It reads quite like any other publication with a […]

You: “AT&T = Evil Empire” AT&T CSR: “No Problem, Have A Great Day!”

Rhett was trying to order $10 DSL for his mom when he got the fabled “$10 DSL Runaround.” Rhett writes: My mother recently moved to a new home and was trying to decide which provider she should choose to provide internet service. I told her that because of ATT’s recent merger, they had to provide […]

T-Mobile Takes Aim at AT&T with Death Star for Google Chrome – Android Headlines

As any Star Wars fan would let you know, today, May 4th, is Star Wars Day. The Internet will once again be filled with “May the Fourth be with you” wishes and memes, and a lot of popcorn will be popped by fans of the series who may plan a new Star Wars viewing marathon […]

Why Google Is the New Evil Empire

“We don’t need you to type at all because we know where you are. We know where you’ve been. We can more or less guess what you’re thinking about … Is that over the line?” – Google Chairman Eric Schmidt Continue Reading Below   A long time ago in a galaxy far, far away there […]

Who else has experienced terrible customer service? – DirecTV

… read more at: http://www.dtvusaforum.com/threads/105479-Who-else-has-experienced-terrible-customer-service-DirecTV

Worst idea ever: Buying wireless service from

I don’t need to use many words to describe Comcast’s customer service when one will do: awful. The cable giant has long been one of the most disliked companies in the country and its bad service is legendary. So what consumer in her or his right mind would opt to get wireless service from Comcast? […]

Verizon Is Finally Paying Attention to This Valuable Market

Image Source: Verizon. Competition in the wireless industry has never been more fierce. T-Mobile (NASDAQ:TMUS), specifically, is putting tons of pressure on the prices of bigger players Verizon (NYSE:VZ) and ATT (NYSE:T) and stealing millions of customers away from them. One area where ATT has been able to stymie its losses is in prepaid customers. Unlike postpaid […]

AT&T Customers Get $4500 Verizon Bill, Contact CBS4 For Help

VAIL, Colo. (CBS4) – A family is in a battle over a $4,500 bill from Verizon even though they are ATT customers and have never used Verizon. After a nearly six-month battle with the wireless company, Greg Cummings contacted CBS4 for some help. Greg and Jake Cummings (credit: CBS) “Is this identity theft? Is there some […]

AT&T Customers Who Switched to T-Mobile for Free Year of DIRECTV NOW to Also Receive Free Year of Hulu

In mid-December, T-Mobile offered ATT customers who switched to the Uncarrier a free year of the DIRECTV NOW streaming service. As it turns out, DIRECTV NOW kinda sucks, so to make it up to those specific customers, T-Mobile is granting them a free year of access to Hulu, “an awesome streaming service that actually works.” […]