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Category Archives: Awful Customer Service

Hey T-Mobile, this sure looks like a ‘ridiculous’ fee increase

T-Mobile CEO John Legere has literally made his career by calling out other companies on their bullshit. The magenta-colored Twitterphile delights in video rants slamming ATT and Verizon for deceptive billing practices, “line access fees,” and “activation fees” that do nothing but pad the bottom line. Legere has a great point: badly-named fees are anti-consumer, […]

Will DirecTV, Bundling Strategy Come To AT&T’s Rescue?

ATT (T) is expected to ramp up consumer advertising for bundled wireless and pay-TV offers in the wake of disappointing first-quarter results at satellite broadcaster DirecTV. ATT on Tuesday did not disclose March-quarter subscriber additions for the new DirecTV Now video streaming service, launched in November. Subscriber growth at DirecTV Now’s streaming service, however, helped […]

AT&T’s Quarterly Report Has Some Bad News for Apple and Samsung

ATT had a tough first quarter in its wireless business, with fierce competition cutting into its subscriber base and revenue down 4.4%. But the big carrier also had some bad news for phone manufacturers like Apple and Samsung buried in its results. The era of subsidized phones is long gone and consumers who want to […]

T-Mobile offers to pay for Verizon switchers’ phones, two-lines-for-one deal also coming

<!– PhoneDog Media ExclusiveDownload iM5, now available in the App Store and Google Play. iM5 is a PhoneDog Media backed Social Platform to inspire real-life action through the crowdsourcing of ideas. See the video –> Yesterday T-Mobile CEO John Legere teased that T-Mo had multiple announcements coming up, and today a couple of them have […]

Parents Marcin and Angelika Klis confirmed dead in Ariana Grande Manchester terror attack

A married couple who went to the Ariana Grande concert in Manchester have been confirmed to have died in the terror attack. Angelika and Marcin Klis took a selfie together in the city centre shortly before going to the concert to pick their daughters up. Muslim community worker ‘warned officers about Manchester bomber five years […]

K&C – Celtics missed Isaiah Thomas; Pete Frates is struggling to pay for his medical costs 5-24-17

Wins most listened to morning show. Fox Sports Radio WEEI. In a short time Paul Francis will alive in this country for the first time. I think he just has an amazingly. Seeing saying something without meaning to hurt anyone but say something anyway kind of unites us I mean there’s a lot of peace […]

Will DirecTV, Bundling Strategy Come To AT&T’s Rescue?

ATT (T) is expected to ramp up consumer advertising for bundled wireless and pay-TV offers in the wake of disappointing first-quarter results at satellite broadcaster DirecTV. ATT on Tuesday did not disclose March-quarter subscriber additions for the new DirecTV Now video streaming service, launched in November. Subscriber growth at DirecTV Now’s streaming service, however, helped […]

6 Reasons Why Frontier Communications Is A Buy

Overview: Frontier Communications (NYSE:FTR) has just recently hit a 34-year low of $1.20. This pummeling took place after a less-than-sterling Q1 report. It is obvious that integrating its 2016 purchase of Verizon (NYSE:VZ) properties has not gone as smoothly as it had anticipated. It is not unlike the problems the company had with a previous […]

Hey T-Mobile, this sure looks like a ‘ridiculous’ fee increase

T-Mobile CEO John Legere has literally made his career by calling out other companies on their bullshit. The magenta-colored Twitterphile delights in video rants slamming ATT and Verizon for deceptive billing practices, “line access fees,” and “activation fees” that do nothing but pad the bottom line. Legere has a great point: badly-named fees are anti-consumer, […]

Security plans for Dallas-area concerts under review after Manchester attack

“I hope that everybody now understands we live in the age of terrorism, and it behooves everyone everywhere to be on guard and keep their eyes open for suspicious activity,” he said.  People need to make sure they stay sharp in case of trouble, Taylor said. “Keep your wits, don’t drink as much,” he said. […]