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Category Archives: Awful Customer Service

AT&T just overhauled its unlimited plans after only 10 days: Everything you need to know

Good news, ATT subscribers: It didn’t take your carrier of choice very long at all to realize that the new unlimited it launched just 10 days ago was absolutely awful. It was the most expensive unlimited option among all major wireless carriers, and it had the worst caveats, as we detailed in a recent comparison post. […]

AT&T and Justice close to settlement on Dodgers case, but DirecTV …

The Los Angeles Times is reporting that the Justice Department and ATT are talking settlement on a case that alleged DirecTV colluded to keep the Los Angeles Dodgers’ network off the major pay TV providers in Southern California. But the kicker is that the end result will not require DirecTV to pick up Spectrum SportsNet […]

DirecTV admits it was wrong about regional sports fees and will …

Last week, we told you about DirecTV’s silly regional sports fees which were made even sillier when several blogs discovered they varied by zip code. And when called out, DirecTV made it even worse by saying its online tool which stated the fee in your area was broken. No matter what DirecTV said, it made no […]

AT&T Introduces an Awful New “Unlimited” Prepaid Phone Plan

Photo by Mike Mozart. ATT introduced a new unlimited option for its contract-free GoPhone prepaid plan today. For $65/month ($60/month if you sign up for AutoPay), you get access to a slow internet with crappy video quality. Advertisement With the new plan, GoPhone Unlimited customers get unlimited talk, text, and data. But that data is […]

Tom Herman is planning to play in the AT&T Byron Nelson pro-am — as the ‘Charles Barkley’ of Texas’ pro-am group

AUSTIN — The ATT Byron Nelson begins on Thursday, May 18, but Longhorn football fans in the Dallas-Fort Worth area might want to circle the date of May 17. That is the day of the annual Wednesday Gold Pro-Am at the TPC Four Seasons at Las Colinas. Texas football coach Tom Herman said he plans […]

Two Dead After T-Mobile ‘Ghost Calls’ Flood 911 Center in Texas

Image: Getty T-Mobile is just the latest mobile carrier to deal with problematic 911 calls, but this time, the problems are bad. Like so bad, people are dying. This month, numerous “ghost calls” from T-Mobile numbers flooded 911 call centers in Texas and have been linked to two deaths. And although the calls originated from […]

AT&T just overhauled its unlimited plans after only 10 days: Everything you need to know

Good news, ATT subscribers: It didn’t take your carrier of choice very long at all to realize that the new unlimited it launched just 10 days ago was absolutely awful. It was the most expensive unlimited option among all major wireless carriers, and it had the worst caveats, as we detailed in a recent comparison post. […]

AT&T and Justice close to settlement on Dodgers case, but DirecTV …

The Los Angeles Times is reporting that the Justice Department and ATT are talking settlement on a case that alleged DirecTV colluded to keep the Los Angeles Dodgers’ network off the major pay TV providers in Southern California. But the kicker is that the end result will not require DirecTV to pick up Spectrum SportsNet […]

DirecTV admits it was wrong about regional sports fees and will …

Last week, we told you about DirecTV’s silly regional sports fees which were made even sillier when several blogs discovered they varied by zip code. And when called out, DirecTV made it even worse by saying its online tool which stated the fee in your area was broken. No matter what DirecTV said, it made no […]

AT&T Introduces an Awful New “Unlimited” Prepaid Phone Plan

Photo by Mike Mozart. ATT introduced a new unlimited option for its contract-free GoPhone prepaid plan today. For $65/month ($60/month if you sign up for AutoPay), you get access to a slow internet with crappy video quality. Advertisement With the new plan, GoPhone Unlimited customers get unlimited talk, text, and data. But that data is […]