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Tag Archives: awful customer service

The internet is fucked (again)

FCC chairman Ajit Pai is fond of saying that “the internet was not broken in 2015” when he argues for repeal of our nation’s net neutrality rules. This is particularly funny to me, because in 2014 I literally wrote an article called “The internet is fucked.” Why was it fucked? Because the free and open […]

If Baseball is a Business then the Customer Service Sucks!

If baseball is a business, then their customer service sucks! At least in Oakland this month this is, and will be, the case. How many times have we heard Billy Beane talk about “We’re getting ready…We’re rebuilding…We want to be ready for the new stadium.” Well we’ve been Beaned again by the same rhetoric regarding […]

Giants can’t complete comeback vs. Padres, fall to their worst record through 98 games

SAN FRANCISCO – Giants manager Bruce Bochy told reporters something interesting during his afternoon session on Friday: He goes back to his office after every game and reviews each pitch and play in a condensed version prepared by the team’s video analysts. Even in this lost season, Bochy hasn’t shirked those duties. After Friday’s unspeakably […]

Root Sports completes rebrand to AT&T Sports Net, reveals large new scorebug

Last month, Root Sports announced that following the MLB All-Star Break in July, its networks would be rebranded as ATT Sports Net. Well, Friday night was the first evening of games following the All-Star Break, and the rebrand was completed for the three networks that air MLB games (Pittsburgh, Houston, and Rocky Mountain), while Root […]

Positioning For AT&T Earnings

Photo credit ATT (T) has faced a tough road in the recent past in terms of its enormous wireless business, as have Verizon (NYSE:VZ) and other competitors in the space. The race to the bottom in terms of pricing is a sharp contrast to years of pricing power from the major carriers and while it’s […]

Verizon drops to third place in new wireless speed test

A new set of results from Ookla, the company behind the immensely popular Speedtest service, has some bad news for Verizon. The carrier that charges the most money for the “best” network appears to be struggling when it comes to raw speed. Data for the last few months puts Verizon’s network in third place for […]

The internet is fucked (again)

FCC chairman Ajit Pai is fond of saying that “the internet was not broken in 2015” when he argues for repeal of our nation’s net neutrality rules. This is particularly funny to me, because in 2014 I literally wrote an article called “The internet is fucked.” Why was it fucked? Because the free and open […]

If Baseball is a Business then the Customer Service Sucks!

If baseball is a business, then their customer service sucks! At least in Oakland this month this is, and will be, the case. How many times have we heard Billy Beane talk about “We’re getting ready…We’re rebuilding…We want to be ready for the new stadium.” Well we’ve been Beaned again by the same rhetoric regarding […]

Root Sports completes rebrand to AT&T Sports Net, reveals large new scorebug

Last month, Root Sports announced that following the MLB All-Star Break in July, its networks would be rebranded as ATT Sports Net. Well, Friday night was the first evening of games following the All-Star Break, and the rebrand was completed for the three networks that air MLB games (Pittsburgh, Houston, and Rocky Mountain), while Root […]

Positioning For AT&T Earnings

Photo credit ATT (T) has faced a tough road in the recent past in terms of its enormous wireless business, as have Verizon (NYSE:VZ) and other competitors in the space. The race to the bottom in terms of pricing is a sharp contrast to years of pricing power from the major carriers and while it’s […]