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Tag Archives: awful customer service

Tom Herman is planning to play in the AT&T Byron Nelson pro-am — as the ‘Charles Barkley’ of Texas’ pro-am group

AUSTIN — The ATT Byron Nelson begins on Thursday, May 18, but Longhorn football fans in the Dallas-Fort Worth area might want to circle the date of May 17. That is the day of the annual Wednesday Gold Pro-Am at the TPC Four Seasons at Las Colinas. Texas football coach Tom Herman said he plans […]

AT&T just overhauled its unlimited plans after only 10 days: Everything you need to know

Good news, ATT subscribers: It didn’t take your carrier of choice very long at all to realize that the new unlimited it launched just 10 days ago was absolutely awful. It was the most expensive unlimited option among all major wireless carriers, and it had the worst caveats, as we detailed in a recent comparison post. […]

AT&T and Justice close to settlement on Dodgers case, but DirecTV …

The Los Angeles Times is reporting that the Justice Department and ATT are talking settlement on a case that alleged DirecTV colluded to keep the Los Angeles Dodgers’ network off the major pay TV providers in Southern California. But the kicker is that the end result will not require DirecTV to pick up Spectrum SportsNet […]

AT&T/DirecTV settle Justice Department lawsuit over Dodgers’ channel collusion

Word came down a few weeks ago that ATT and subsidiary DirecTV were close to settling the Justice Department’s lawsuit against them, and that settlement is now official. Notably, the settlement doesn’t require ATT/DirecTV to add TimeWarner Cable’s Dodgers channel SportsNet LA, which was at the heart of this issue. The Justice Department sued ATT […]

AT&T Introduces an Awful New “Unlimited” Prepaid Phone Plan

Photo by Mike Mozart. ATT introduced a new unlimited option for its contract-free GoPhone prepaid plan today. For $65/month ($60/month if you sign up for AutoPay), you get access to a slow internet with crappy video quality. Advertisement With the new plan, GoPhone Unlimited customers get unlimited talk, text, and data. But that data is […]

How to Avoid the New Monopolies That Doom Consumers

The term “monopoly” gets thrown around a lot by frustrated consumers, but never positively and rarely accurately. For example, Roger DeKock, who had several erroneous transactions on his Virginia E-ZPass account, recently contacted me to complain. Angry about the runaround, DeKock, a retired chemist from Grand Rapids, Mich., described E-ZPass as a “monopoly.” Technically, it […]

AT&T and Justice close to settlement on Dodgers case, but DirecTV …

The Los Angeles Times is reporting that the Justice Department and ATT are talking settlement on a case that alleged DirecTV colluded to keep the Los Angeles Dodgers’ network off the major pay TV providers in Southern California. But the kicker is that the end result will not require DirecTV to pick up Spectrum SportsNet […]

AT&T just overhauled its unlimited plans after only 10 days: Everything you need to know

Good news, ATT subscribers: It didn’t take your carrier of choice very long at all to realize that the new unlimited it launched just 10 days ago was absolutely awful. It was the most expensive unlimited option among all major wireless carriers, and it had the worst caveats, as we detailed in a recent comparison post. […]

AT&T/DirecTV settle Justice Department lawsuit over Dodgers’ channel collusion

Word came down a few weeks ago that ATT and subsidiary DirecTV were close to settling the Justice Department’s lawsuit against them, and that settlement is now official. Notably, the settlement doesn’t require ATT/DirecTV to add TimeWarner Cable’s Dodgers channel SportsNet LA, which was at the heart of this issue. The Justice Department sued ATT […]

AT&T Introduces an Awful New “Unlimited” Prepaid Phone Plan

Photo by Mike Mozart. ATT introduced a new unlimited option for its contract-free GoPhone prepaid plan today. For $65/month ($60/month if you sign up for AutoPay), you get access to a slow internet with crappy video quality. Advertisement With the new plan, GoPhone Unlimited customers get unlimited talk, text, and data. But that data is […]